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FAQs

You are not the first one to ask us a question, so we at MONACO DUCK have already answered the most common questions in advance. Nevertheless, we are looking forward to all further questions to hello@monacoduck.com.

Product:

We carefully select the best materials and the best manufacturers for our handmade shoes. Our partners have worked for great designers and are experts in what they do. We also focus on small businesses and a personal relationship with them, so we can be part of every step in the production process at any time. However, if you should ever receive a faulty product, please contact us at hello@monacoduck.com and we will help you with a replacement or refund.
Online shopping can be difficult, we try to help. Basically, our sneakers and men's loafers are half a size bigger, the ladies' loafers a little smaller and the jackboot up to a whole size bigger. All other models have a normal fit. We are happy to help you find the right size for your new sneaker, loafer or boot.
Hopefully, this will never happen. If you do receive a faulty product, please send us an email to hello@monacoduck.com with your order number and a description of the fault (preferably with a picture). We will take care of it.
With all our sneakers Charlie, Lou, Max and Felix you can take the inner sole out of the shoe and put your own insole in the shoe if necessary.
Our shoes are made almost exclusively from natural materials. The inner leather is naturally tanned calfskin and may indeed squeak due to the heat of the feet. What helps is to powder the inside of the shoe and the insole with baby powder. The powder makes the leather supple.
All of our shoes can be customized in the exact color you want. We can also have some of our models in larger shoe sizes made in Italy. Both possibilities are therefore custom made shoes. Contact us for this directly via hello@monacoduck.com.
Our vision: a climate-neutral shoe. Merino wool has been the oldest outdoor material in the world for over 1,000 years, not only because of the material's outstanding functions, but also because of its sustainability. Merino wool is a renewable material. In addition, much less CO2 is emitted when processing wool and manufacturing merino wool than when harvesting and processing cotton. Like all other Slow Fashion labels, we produce locally and do not offer our customers fast-moving mass-produced goods.
Every single shoe from MONACO DUCK is handmade: in the Italian region "Le Marche". This is the home of the best shoe manufacturers in the world - because true craftsmanship is a family tradition.

Material:

Merino Wool is the oldest outdoor fabric in the world. We have it manufactured in Bavaria and Austria. Our Merino wool is more durable, water and oil repellent and dirt can simply be brushed out. Wool is also very breathable, comfortable and furthermore highly sustainable. Merino wool has been used for centuries in hunting, for particularly hard-wearing products or even as fire protection.
Loden is very easy to care for. Cleaning is very easy, although often not necessary. Loden made from 100% pure wool is self-cleaning due to its natural properties, especially in combination with oxygen. A few hours in the fresh air, then wipe it off with a damp cloth, let it dry and, if necessary, treat it with a soft brush. All you need to do is clean your MONACO DUCKs with a soft brush. You can find more information about care here.
Due to the elaborate processing of the wool, the fulling, the merino wool becomes not only more resistant and warmer, but also water-repellent. MONACO DUCK shoes are water-repellent and you can of course wear them in the rain.
Merino Wool is breathable, so it warms in winter, but also cools in summer. The leather lining is perforated and supports the function of the wool. We also use a particularly fine summer merino wool for our summer collections.
We obtain our merino wool from Bavaria and Austria from traditional companies that have been producing natural cloth for over 500 years. Most of the sheep's wool comes from New Zealand. Mulesing is prohibited there and is severely punished. We have also been working with wool from Austria since our first year and would like to expand this further.
Leather is the most used material for shoes and is known for its long-lasting properties as a high-quality natural material. However, it is important to pay attention to the correct origin of the leather and to its processing. We attach great importance to organic leather, which is vegetable tanned. Our leather for our high-quality, handmade shoes from Munich comes from Italy.

Store

Unfortunately we don't have our own store at the moment, but we do have a showroom. In our showroom you can try out which size in Sneaker Charlie, Max or Felix is the right one for you and then order it directly on site.
Please make an appointment viar hello@monacoduck.com or by phone 089/30707489 so that you are not standing in front of closed doors.
You can find our showroom here:
MONACO DUCK / Bavaria Ventures
Gollierstraße 70
Haus C - 4. OG
80339 München
Next subway stop: Heimeranplatz
If you are not from the Munich area and you feel uncomfortable while shopping online, just contact us. We'll tell you the nearest store that stocks our exclusive handmade shoes.

Marke

MONACO DUCK stands for modern classics with an individual twist. Exclusive quality through the best materials and high-quality workmanship for our sustainable shoes from Munich. We manufacture exclusively in Germany and Italy. So no fast fashion that is changed every two months. But exclusive classic shoes that you can wear for years - fair fashion: sustainable shoes from Munich.
We are three friends who founded MONACO DUCK and a small team of great employees. With the brand we want to do what we enjoy. Create new things and go new ways. We want to create high-quality and, above all, sustainable shoes with which we and you can fully identify. And maybe challenge and improve the fashion world on the side.
The brand stands for laid-back and relaxed Munich. We live in Munich. We are from Munich. We love the Munich way of life and the mix of big cities and leisure. We are quick in Italy or Austria in the mountains. For the Italians, Munich is the "Monaco di Baviera", the Monaco of Bavaria. Our logo, the duck with hat and chamois beard shows where we come from, does what it wants in a relaxed way and doesn't always take itself so seriously. Hence the name MONACO DUCK. A homage to Munich and to people who enjoy life and know what they want. Sustainable Luxury - Only the best for you from Munich.
You can find all information about your order, shipping, payment methods and returns here.
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